Metrics
Cloud Free
- Usage limited to 10k metrics billable series per month. No credit card required. Free forever.
- Retention 14 days
Cloud Pro
- Included usage 10k metrics billable series per month, then pay for what you use. No usage limits.
- Retention 13 months
Cloud Advanced
- Included usage 20k metrics billable series per month, then pay for what you use. No usage limits.
- Retention 13 months
Metrics billable series is calculated based on two components: active series and data points per minute (DPM). By understanding these components, you’ll be able to better manage usage and reduce costs for your organization. See pricing docs –>
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Logs
Cloud Free
- Usage limited to 50 GB logs ingested per month. No credit card required. Free forever.
- Retention 14 days
Cloud Pro
- Included usage 50 GB logs ingested per month, then pay for what you use. No usage limits.
- Retention
30 days
Custom retention available
Cloud Advanced
- Included usage 100 GB logs ingested per month, then pay for what you use. No usage limits.
- Retention
30 days
Custom retention available
Yes, we have additional retention options available. Contact us for more details. Default retention is 30 days, and you can also use logs export to retain logs in your own storage bucket.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Traces
Cloud Free
- Usage limited to 50 GB traces ingested per month. No credit card required. Free forever.
- Retention 14 days
Cloud Pro
- Included usage 50 GB traces ingested per month, then pay for what you use. No usage limits.
- Retention 30 days
Cloud Advanced
- Included usage 100 GB traces ingested per month, then pay for what you use. No usage limits.
- Retention 30 days
Yes, we have additional retention options available. Contact us for more details.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Grafana visualization
Ease of use and flexibility: Visualize data from a Kubernetes cluster, Raspberry Pi, different cloud services, or even Google Sheets in a single dashboard to gain full stack visibility, track real-time SLI/SLO metrics, and more.
Security and governance: Create and manage user permissions, instances, access policies, and tokens via UI and/or API. Leverage SSO, RBAC, SAML, audit logs, reporting, etc. at scale.
Generative AI for panels: Automatically generate titles and descriptions and change summaries for your Grafana dashboards to streamline your workflow.
Private Data Source Connect: Leverage the Private Data Source Connect feature to query any network-secured data source, regardless of whether it is hosted on an AWS/GCP/Azure VPC, an on-prem network, or even your local computer.
Cloud Free
- Usage limited to 3 monthly active users. No credit card required. Free forever.
- Support Community support only
Cloud Pro
- Included usage 3 monthly active users, then pay for what you use. Paid add-on: Enterprise plugins. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 5 monthly active users, then pay for what you use. Enterprise plugins included. No usage limits.
- Support 24x7 support
Any user that logs into Grafana during the billing month is considered an active user.
Enterprise plugins are a paid add-on for the Cloud Pro Pay As You Go Plan that is priced at $55 per active user per month. By default, your account will have Grafana without Enterprise plugins, which is priced at $8 per active user per month.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Profiles
Cloud Free
- Usage limited to 50 GB profiles ingested per month. No credit card required. Free forever.
- Retention 14 days
Cloud Pro
- Included usage 50 GB profiles ingested per month, then pay for what you use. No usage limits.
- 30 days Custom retention available
Cloud Advanced
- Included usage 100 GB profiles ingested per month, then pay for what you use. No usage limits.
- 30 days Custom retention available
Yes, we have additional retention options available. Contact us for more details.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Incident Response & Management (IRM)
Cloud Free
- Usage limited to 3 IRM active users per month. No credit card required. Free forever.
- Support Community support only
Cloud Pro
- Included usage 3 IRM active users per month, then pay for what you use. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 5 IRM active users per month, then pay for what you use. No usage limits.
- Support 24x7 support
An active IRM user is defined as a user who is included in OnCall schedules or escalation chains or performs any of the following actions:
- Changed the status of an alert group or OnCall configuration
- Received a page or paged another user
- Created, edited, or updated an incident
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Application Observability
Cloud Free
- Usage limited to 2232 app o11y host hours per month
- Support Community support only
Cloud Pro
- Included usage 2232 app o11y host hours per month, then pay for what you use. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 3720 app o11y host hours per month, then pay for what you use. No usage limits.
- Support 24x7 support
An Host is a physical or virtual operating system instance that is sending observability signals including traces and span metrics - a host is considered active if it has sent observability signals in the last 15 minutes. Billable host hours is the total number of host hours measured during the month.
Note: By billing based on host hours, customers don’t have to pay for their peak (i.e. 99th percentile) host usage but rather the actual host hours consumed during the billing month.
Host Hours based pricing is only applicable for customers that are using the Application Observability product offering in Grafana Cloud.
For customers not using the Application Observability product offering in Grafana Cloud and instead building their own dashboards, alerts, and workflows to monitor applications, standard pricing for Grafana Cloud Metrics, Logs, Traces, Profiles and Visualization applies and there are no charges based on Host Hours.
Yes, we provide volume discounts for Enterprise scale usage. Contact us for more details.
Frontend Observability
Cloud Free
- Usage limited to 50k sessions per month. No credit card required. Free forever.
- Support Community support only
Cloud Pro
- Included usage 50k Sessions per month, then pay for what you use. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 100k Sessions per month, then pay for what you use. No usage limits.
- Support 24x7 support
A “session” is defined as the time that a user is spending in a frontend application on and off from start to finish or timeout. A user session is either created or resumed when a user visits and uses the site. A user session ends after a maximum lifetime of 4 hours or after inactivity timeout of 15 minutes. The SDK will automatically create a new user session in any of these situations, if the user returns.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Synthetic monitoring
Cloud Free
- Usage limited to 100k test executions per month. No credit card required. Free forever.
- Support Community support only
Cloud Pro
- Included usage 100k test executions per month, then pay for what you use. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 200k test executions per month, then pay for what you use. No usage limits.
- Support 24x7 support
A test execution is a Synthetic test running in a probe location per minute of run time. Example: A synthetic test running in 5 locations that takes 1.5 minutes to complete will consume 10 executions each time it runs.
To estimate the number of test executions per month, you will need the following inputs:
- Number of Locations (Probes)
- Number of Targets (Tests)
- Duration of Test (rounded to the nearest minute)
- Frequency of Tests (in Minutes)
probes x tests x duration x (43,200 / frequency)
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
k6 Performance testing
Cloud Free
- Usage limited to 500 virtual user hours (VUh). No credit card required. Free forever.
- Support Community support only
Cloud Pro
- Included usage 500 virtual user hours (VUh) per month, then pay for what you use. No usage limits.
- Support 8x5 support
Cloud Advanced
- Included usage 1000 virtual user hours (VUh) per month, then pay for what you use. No usage limits.
- Support 24x7 support
VUh is calculated by using the following formula:
(Maximum number of VUs x test execution duration in minutes) / 60 minutes = VUh
If your test ramps up to a maximum of 100 VUs and runs for 10 minutes, the test run will use 16.67 VUh ((100 VUs x 10 minutes)/60 = 16.67 VUh).
Note that VU hours are calculated based on the period that the test run executes, not the preconfigured test duration. If the test duration is 2 or more hours but runs for only 30.01 minutes, then the subscription will be charged for the test-execution period rounded up to the next minute (in this case, 31 minutes).
The minimum for a test is 1 VUh. Find additional details here.
Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.
Self-managed: Grafana Enterprise
- Customized data usage, retention, and users
- Audit logging
- Enhanced LDAP
- Team sync
- Access to all Enterprise plugins
- Custom branding
- Customer success manager
- Role-based access control
Additional pricing FAQ
Will I be billed during my 14-day unlimited usage trial?
Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
How can I cancel my subscription or close my account?
For monthly Pro & Advanced customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.
For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.
If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.